02 Jul 2009 10:00 AM
Minimise Risks Of Phone Consultations, Warns Summons, Scotland
GP phone consultations carry definite risks, warns an article in the current edition of Medical and Dental Defence Union of Scotland (MDDUS) magazine Summons today (Thursday, 2 July).
Latest data suggests that between a tenth and a fifth of all daytime contacts between patients and GP surgeries are by phone, says the article, by GP and GP trainer Dr Malcolm Thomas.
"So do patients approve? The answer is probably 'yes' but only just so long as they see the telephone as an addition to face-to-face service rather than as a barrier to access," says Dr Thomas…
"So do patients approve? The answer is probably 'yes' but only just so long as they see the telephone as an addition to face-to-face service rather than as a barrier to access," says Dr Thomas…
